Aftersales Administrator — Gżira, Malta
About the Role
Outreach Recruitment is recruiting on behalf of our client, a well-established automotive group in Malta, for an organised and detail-oriented Aftersales Administrator to join its team in Gżira.
You will give administrative support to the Parts and Service departments: preparing orders and customs documents, recording stock, running the Parts Warranty Room and helping with brand warranty claims, so that daily paperwork is handled accurately and on time.
The role suits someone who enjoys administrative work and wants to build a career in the automotive industry. It is full-time and on-site, with a competitive salary, health insurance and employee discounts.
Key Responsibilities
- Prepare and maintain customer-specific orders, stock orders, customs clearance documentation and customer notification letters
- Keep records organised and carry out general filing and administrative duties
- Manage the Parts Warranty Room, keeping inventory records accurate and handling parts in line with brand policies
- Help the Parts team with enquiries on parts availability, pricing, delivery estimates and order status
- Create Goods Received Notes (GRNs) and make sure parts are recorded and entered into stock promptly
- Prepare and submit departmental reports within set deadlines
- Support Service Advisors and the Customer Care team with filing, Excel spreadsheets and data entry
- Assist with processing and following up brand warranty claims
- Comply with company policies and health and safety regulations, using the protective clothing and equipment provided when required
- Attend relevant training sessions organised by the company
- Carry out other administrative duties assigned by the Aftersales Manager
Requirements
- Fluency in Maltese and English, written and spoken
- O-Level standard of education
- Good computer literacy, including Microsoft Office applications
- Strong organisational skills and attention to detail
- Good communication and interpersonal skills
- Ability to manage multiple tasks, meet deadlines and work well within a team
What’s on Offer
- Competitive salary
- Health insurance
- Employee discounts
- The opportunity to develop your experience within an established automotive group
- A professional working environment
Skills Required
- Parts and stock administration
- Goods Received Notes (GRNs)
- Customs clearance documentation
- Warranty claim processing
- Microsoft Office and Excel
- Data entry and record keeping
Preferred Qualifications
- Previous experience in a similar administrative role
Languages Required
- Maltese — fluent, written and spoken
- English — fluent, written and spoken
About the Company
Our client is a well-established automotive group in Malta whose Parts and Service departments operate from Gżira.
Location
Gżira lies on Malta's north-east coast along the Marsamxett Harbour promenade facing Manoel Island, a short walk from Sliema and Ta' Xbiex, with frequent buses to Valletta and the rest of the island.
About Outreach Recruitment
Outreach Recruitment Ltd is a Malta-based recruitment agency connecting employers with qualified local and international talent across hospitality, retail, finance, technology, healthcare, construction, engineering, maritime, and other industries.
How To Apply
If you are organised and want to grow your career in the automotive industry, apply online through Outreach Recruitment using the form on this page. We aim to respond to all applications within 3–5 business days.
Browse more roles: Customer Service Jobs in Malta · Malta salary calculator · All jobs in Malta
Frequently Asked Questions
What does an Aftersales Administrator do?
You support the Parts and Service departments with orders, customs documents, stock records and GRNs, run the Parts Warranty Room, help with warranty claims and assist Service Advisors and Customer Care with filing, spreadsheets and data entry.
Which languages are required?
Fluency in both Maltese and English, written and spoken, is required.
Do I need previous experience?
Previous experience in a similar administrative role is an asset but not essential. You need an O-Level standard of education and good Microsoft Office skills.
Is a salary stated for this role?
The careers page does not give a figure; the role offers a competitive salary, health insurance and employee discounts.
Where is the role based?
It is a full-time, on-site role with the automotive group in Gżira, Malta.
How do I apply?
Apply online through the form on this page. Outreach Recruitment aims to respond to all applications within 3–5 business days.
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