Workshop Team Leader — Gżira, Malta
About the Role
Outreach Recruitment is recruiting on behalf of our client, a well-established automotive group in Malta, for an experienced and technically skilled Workshop Team Leader to join its Aftersales team in Gżira.
You will supervise daily workshop operations, guide technicians and make sure repairs are completed efficiently and to the highest quality standards. You will also step in with technical help on complex diagnostics and plan how jobs are allocated across the team.
The position is ideal for a senior automotive technician ready to move into a leadership role. It is full-time and on-site, with a competitive salary, professional development and technical training.
Key Responsibilities
- Supervise, support and guide technicians in their daily workshop activities
- Provide technical help with complex diagnostics, troubleshooting and repairs
- Make sure all work follows manufacturer procedures, technical specifications and quality standards
- Monitor the quality of workmanship and minimise repeat repairs
- Plan, schedule and allocate workshop jobs according to technicians' skills, availability and workload
- Track repair progress so jobs are completed within agreed timelines
- Coordinate with Service Advisors on job priorities, repair updates and customer deadlines
- Ensure repair orders and warranty documentation are completed accurately and submitted to the relevant department
- Monitor technician productivity and workshop performance, and find ways to improve efficiency
- Make effective use of workshop capacity, tools, equipment and resources
- Report technical or operational issues, including extra parts or tools needed, to the Service Manager or Aftersales Manager
- Keep the workshop clean, safe and organised, and report damage or safety concerns
- Ensure compliance with company procedures and franchise standards
- Monitor manufacturer performance targets, including CitNOW targets and upselling objectives
Requirements
- Level 4 qualification as a Master Technician or higher
- Minimum of 5 years of experience working as an automotive technician
- Valid driving licence
- Strong technical knowledge and diagnostic skills
- Excellent planning, organisational and time-management skills
- Strong communication and coordination abilities
- Good people-management and problem-solving skills
- High attention to detail and commitment to quality standards
What’s on Offer
- Competitive salary
- The opportunity to take on a leadership role within an established automotive group
- Professional development and technical training opportunities
- A dynamic working environment within the automotive industry
Skills Required
- Automotive diagnostics and troubleshooting
- Technician supervision and job allocation
- Workshop planning and scheduling
- Quality control to manufacturer standards
- Repair order and warranty documentation
- Franchise standards and CitNOW targets
Preferred Qualifications
- Additional automotive technical qualifications
- Previous experience guiding or supervising a team
Languages Required
- English — working language of the team
About the Company
Our client is a well-established automotive group in Malta with a franchise aftersales workshop in Gżira.
Location
The workshop is in Gżira, a busy residential and commercial town on the Marsamxett Harbour side of Malta's north-east coast, next to Sliema and Msida and well served by buses along the seafront.
About Outreach Recruitment
Outreach Recruitment Ltd is a Malta-based recruitment agency connecting employers with qualified local and international talent across hospitality, retail, finance, technology, healthcare, construction, engineering, maritime, and other industries.
How To Apply
If you are a senior automotive technician ready to lead a workshop team, apply online through Outreach Recruitment using the form on this page. We aim to respond to all applications within 3–5 business days.
Browse more roles: Engineering Jobs in Malta · Malta salary calculator · All jobs in Malta
Frequently Asked Questions
What does a Workshop Team Leader do?
You supervise and guide the technicians, help with complex diagnostics, plan and allocate workshop jobs, check repair quality against manufacturer standards and coordinate with Service Advisors on priorities and deadlines.
What qualifications do I need?
A Level 4 Master Technician qualification or higher, at least 5 years as an automotive technician and a valid driving licence. Additional automotive technical qualifications are an asset.
Do I need previous supervisory experience?
It is an advantage but not required. The role is ideal for a senior automotive technician who wants to move into a leadership role.
Is a salary stated for this role?
The careers page does not give a figure; the role offers a competitive salary along with professional development and technical training.
Is this role on-site?
Yes. It is a full-time, on-site role in the automotive group's workshop in Gżira, Malta.
How do I apply?
Apply online through the form on this page. Outreach Recruitment aims to respond to all applications within 3–5 business days.
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