Customer Care Associate — Malta
About the Role
Our clients team is growing and were currently looking to recruit Customer Care Associates.
If you're interested in customer care and would like to work within a dynamic team and a family-friendly environment, then this is ideal for you. Whilst customer experience helps, we provide full on-the-job training, and your expertise will eventually be needed for a career in the insurance industry. Training sponsorships are also offered to work towards getting certified if that is what youd like.
About You
You must be outgoing and have a positive attitude, an eye for detail, and an ability to relate well to people. Excellent communication and listening skills are important and you need to be one who finds teamwork energizing and who is able to work under pressure.
Job
Key Responsibilities
- Carry out day-to-day duties associated with the Customer Care Associate role, as directed by management.
Requirements
- An advanced level of education
- IT proficiency
- Fluency in written and spoken English and Maltese
- The ability to establish good relationships with all types of clients and intermediaries
- Experience in a customer care-related discipline would be considered an asset
- About Us
- Our clients team reflects our commitment to crafting the right environment that empowers employees to provide the best possible services and products to our clients by continually investing in their wellbeing.
What's on Offer
- Stable employment.
- Supportive working environment.
- Competitive remuneration package.
About Outreach Recruitment
Outreach Recruitment Ltd is a Malta-based recruitment agency connecting employers with qualified local and international talent across hospitality, retail, finance, technology, healthcare, construction, engineering, maritime, and other industries.
How To Apply
If your background matches this Customer Care Associate role, apply online today.
Frequently Asked Questions
Looking for a job in Malta or Europe?
Browse our open positions and apply directly on our jobs page. Once you submit your application, our recruitment team will review it and get back to you within 2–3 working days to discuss next steps.
How do I apply for a role through Outreach Recruitment?
Visit our Jobs page, find a role that fits your profile, and click Apply. You can also send your CV directly to hr@outreachrecruitment.net and we will match you with suitable openings.
I want to hire talent — how does it work?
Fill in the contact form selecting 'Hire Talent' and describe the role you need to fill. Our team will reach out within 2–3 working days to understand your requirements and present a tailored recruitment plan.
What types of profiles can you source for my business?
We recruit across Retail, Hospitality, Administration, People Operations, and more. Whether you need one person or a full team, we source candidates who are ready to work and the right fit for your organisation.
I want to study in Malta — where do I start?
Select 'Study in Malta' on our contact page and tell us a bit about yourself. Our study advisors will guide you through school selection, enrolment, visa requirements, and accommodation — step by step.
Can I work while studying in Malta?
In many cases, yes. The rules depend on your nationality and the type of course. Our team will advise you on your specific situation and connect you with part-time opportunities through our recruitment network.
I have a different question — can I still contact you?
Absolutely. Select 'Other Question' on our contact page and describe what you need. No matter the topic, our team will read your message and get back to you within 2–3 working days.
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