We are looking for a reliable, polite, and presentable Front Office Assistant / Reservations Agent to join a busy visitor attraction team. This role involves working at the front desk (similar to a receptionist or ticket booth) and supporting guest reservations.

• Greet and welcome guests in a professional and courteous manner
• Handle front office tasks such as ticketing, check-ins, and guest enquiries
• Manage reservations via phone, email, and online platforms
• Assist with payments and issuing tickets
• Maintain accurate booking records and update calendars
• Provide information to visitors about services and the attraction
• Coordinate with other departments as required

• ✔ Fluent English (spoken & written) – essential
• ✔ Additional European languages (Italian, French, Spanish, etc.) – an asset
• ✔ Professional appearance and presentable demeanor
• ✔ Friendly, helpful, and customer-oriented personality
• ✔ Reliable, punctual, and responsible
• ✔ Basic computer skills (MS Office, reservation systems, etc.)
• 💡 Previous front office, ticketing, or hospitality experience is a plus but not essential. On-the-job training can be provided.

• Fun and dynamic working environment
• Opportunity to work with international visitors
• Full-time or seasonal contract
• Training and development opportunities

Outreach Recruitment Ltd is a Malta-based recruitment agency connecting employers with qualified local and international talent across hospitality, retail, finance, technology, healthcare, construction, engineering, maritime, and other industries.

If your background matches this Front Office Assistant role, apply online today and quote reference OR-FOA-2026-002.