Our client, a well-established organization within the financial and insurance sector, is expanding their IT team and seeking a 1st Line Support Technician to serve as the first point of contact for colleagues IT needs. If you enjoy problem-solving, supporting others, and working in a collaborative environment, this is a fantastic opportunity to develop your career in technology. Previous IT experience is an advantage but not essential full on-the-job training will be provided to help you succeed and grow. The Role As a 1st Line Support Technician, you will provide frontline IT support to end users across the organization, ensuring that technical issues are resolved efficiently and with excellent customer service.

• As a 1st Line Support Technician, you will provide frontline IT support to end users across the organization, ensuring that technical issues are resolved efficiently and with excellent customer service.

• Strong customer service and communication abilities.
• Basic knowledge of Windows OS, Microsoft 365, and common business applications.
• Familiarity with helpdesk or ticketing systems.
• Ability to troubleshoot basic IT issues independently.
• Previous IT support experience is desirable but not mandatory.
• Why Join
• Our client is committed to creating a supportive and empowering work environment where employees can develop their skills and contribute meaningfully to the organizations success.
• They offer:
• Hybrid working model
• Reduced summer hours
• Sponsorships for professional qualifications and training
• Health insurance and staff discounts
• They are an equal opportunity employer that values growth, teamwork, and professional development.

• Our client is committed to creating a supportive and empowering work environment where employees can develop their skills and contribute meaningfully to the organizations success.
• They offer:
• Hybrid working model
• Reduced summer hours
• Sponsorships for professional qualifications and training
• Health insurance and staff discounts
• They are an equal opportunity employer that values growth, teamwork, and professional development.

Outreach Recruitment Ltd is a Malta-based recruitment agency connecting employers with qualified local and international talent across hospitality, retail, finance, technology, healthcare, construction, engineering, maritime, and other industries.

First Line Support - Hybrid vacancy in Malta, Malta. Please ensure your application clearly demonstrates your plumbing experience and your current location or EU nationality.