Payment Clearing Specialist — St. Julian's, Malta
About the Role
Our client is an international business services company based in Malta, providing operational support and specialised solutions across various industries. With a strong focus on innovation, efficiency, and delivering high-quality services, they offer a dynamic and multicultural working environment. The Payment Clearing Specialist is responsible for monitoring payment processing performance across multiple markets and payment providers, ensuring optimal clearing rates, identifying operational issues, and supporting the continuous improvement of payment processes.
Key Responsibilities
- Monitor payment processing performance across multiple markets, brands, and payment providers.
- Track clearing rates and analyse payment performance by country, provider, merchant identification number, and payment flow.
- Monitor technical failures and recurring processing issues.
- Track payment provider usage and identify opportunities for optimisation.
- Escalate technical issues and coordinate with relevant teams until resolution.
- Provide payment clearing support to internal teams.
- Assist with payment account configuration and ensure operational readiness.
- Record and report payment-related incidents involving cards and electronic wallets.
- Support operational teams with merchant queries related to payments and payouts.
- Liaise with payment service providers, banking partners, and third-party processors regarding operational matters.
- Monitor industry trends and regulatory developments affecting payment operations.
- Prepare reports and performance analysis for internal stakeholders.
Requirements
- Minimum of 1 year of experience in a similar role, preferably within an online payments environment.
- Good understanding of payment gateways, payment service providers, merchant identification numbers, acquiring, and payment processing flows.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Excel and Microsoft PowerPoint.
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent attention to detail and accuracy.
- Availability to work between 10:00 a.m. and 7:00 p.m. (Malta time), with occasional shifts from 9:00 a.m. to 6:00 p.m.
What's on Offer
- Competitive remuneration package.
- Opportunity to work within an international and growing organisation.
- Ongoing training and professional development.
- Collaborative and supportive working environment.
- If you are analytical, detail-oriented, and passionate about payment operations, we would love to hear from you.
About Outreach Recruitment
Outreach Recruitment Ltd is a Malta-based recruitment agency connecting employers with qualified local and international talent across hospitality, retail, finance, technology, healthcare, construction, engineering, maritime, and other industries.
How To Apply
If your background matches this Payment Clearing Specialist role, apply online today.
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