IT Support Executive — Malta
About the Role
Our client is seeking a motivated IT Support Executive to provide technical support to internal users and external partners, ensuring system efficiency, reliability, and seamless day-to-day IT operations.
Key Responsibilities
- Respond to user queries and system alerts via phone, email, or in person regarding hardware, software, and network issues.
- Diagnose, troubleshoot, and resolve technical incidents, escalating complex problems when necessary.
- Install, configure, and update software and operating systems; perform hardware upgrades and repairs.
- Provide guidance and training on new software, systems, or tools.
- Create, modify, and deactivate user accounts while ensuring security compliance.
- Maintain an inventory of IT assets, including hardware and software licences.
- Monitor system performance and conduct routine maintenance.
- Support the implementation of IT security protocols and procedures.
- Collaborate with IT colleagues and departments, and liaise with external vendors.
- Participate in an on-call rotation for after-hours critical support.
- Perform additional duties as needed.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Understanding of core networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, routers, switches, wireless).
- Hands-on experience installing, configuring, and maintaining software, operating systems, and hardware.
- Valid Category B driving licence.
What's on Offer
- Attractive remuneration package.
- Supportive working environment with a strong team culture.
- Work-life balance initiatives.
- Transparent career progression and professional development opportunities.
- If you are a motivated IT professional looking to develop your career within a dynamic environment, we would love to hear from you.
About Outreach Recruitment
Outreach Recruitment Ltd is a Malta-based recruitment agency connecting employers with qualified local and international talent across hospitality, retail, finance, technology, healthcare, construction, engineering, maritime, and other industries.
How To Apply
If your background matches this IT Support Executive role, apply online today.
Frequently Asked Questions
Looking for a job in Malta or Europe?
Browse our open positions and apply directly on our jobs page. Once you submit your application, our recruitment team will review it and get back to you within 2–3 working days to discuss next steps.
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Visit our Jobs page, find a role that fits your profile, and click Apply. You can also send your CV directly to hr@outreachrecruitment.net and we will match you with suitable openings.
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Fill in the contact form selecting 'Hire Talent' and describe the role you need to fill. Our team will reach out within 2–3 working days to understand your requirements and present a tailored recruitment plan.
What types of profiles can you source for my business?
We recruit across Retail, Hospitality, Administration, People Operations, and more. Whether you need one person or a full team, we source candidates who are ready to work and the right fit for your organisation.
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Select 'Study in Malta' on our contact page and tell us a bit about yourself. Our study advisors will guide you through school selection, enrolment, visa requirements, and accommodation — step by step.
Can I work while studying in Malta?
In many cases, yes. The rules depend on your nationality and the type of course. Our team will advise you on your specific situation and connect you with part-time opportunities through our recruitment network.
I have a different question — can I still contact you?
Absolutely. Select 'Other Question' on our contact page and describe what you need. No matter the topic, our team will read your message and get back to you within 2–3 working days.
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