User Experience Expert

Information Technology
November 2, 2024
Full Time Permanent Contract by Employer Hiring From Worldwide
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Job Description

We currently have a vacancy for a User Experience Expert fluent in English, to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated into the team of the company that will closely cooperate with a major clients IT team on site.

Your tasks:

  • Create design prototypes and (occasionally) integrate/implement the design (Front-end dev);
  • Use various UX practices and work closely with business and cross-functional teams to reach desired organizational goals;
  • Examine existing software products and identify usability issues;
  • Plan and execute tests to assess the usability of a product in development;
  • Analyze the findings and provide actionable recommendations;
  • Assist research groups (recruitment-related activities, data entry, note-taking, technical setup) to ensure that project work is delivered on time and meets quality standards;
  • Support the creation of a UX toolkit (templates, guides, etc.);
  • Co-create and standardize templates, guides, workflows, and processes with support from team members and the UX Community of Practice.

Requirements

  • University degree in IT or relevant discipline, combined with minimum 13 years of relevant working experience in IT;
  • Minimum 5 years of experience in UX research and design;
  • Proven expertise in designing user-centered solutions across multiple industries;
  • Proficiency in UX research tools and methodologies (Figma, Miro, Hotjar and Optimal Workshop);
  • Experience with Agile/Scrum methodologies and cross-functional collaboration;
  • Experience in accessible design;
  • Experience in synthesizing UX research, web analytics data, as well as surveys, legacy and organizational goals;
  • Experience in working with JIRA, Documentation and Knowledge Sharing (Confluence) and SharePoint Online;
  • Experience with project management methodologies (Agile);
  • Experience with UX Research Techniques: Usability and User Testing, User Requirements Research, Heuristic Evaluations, User Centered Design (UCD), User Persona Development, User Journey Mapping, UX Writing, A/B Testing, Contextual Inquiry, Iterative Prototyping, Participatory Design (design sprints);
  • Ability to apply Design Thinking principles to solve user-centered problems and co-create solutions with cross-functional teams;
  • Certifications in the following areas are required: User Centered Design, Usability and Accessibility Standards, Participatory Design (design sprints, visual conversation), Agile and Research Techniques;
  • Excellent command of the English, Dutch, and French language.

Benefits

If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English.

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.

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