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Job Description

We are currently seeking experienced Servers to join our client’s team, a renowned 5-star hotel dedicated to providing exceptional service and memorable dining experiences. As a Server, you will play a pivotal role in delivering unparalleled customer service and ensuring guest satisfaction. 🍽️ 🌟

Responsibilities:

  • Greet and escort guests to their tables with a warm and welcoming demeanor.
  • Present menus, provide recommendations, and take accurate food and beverage orders.
  • Serve food and beverages promptly and efficiently, adhering to quality and presentation standards.
  • Anticipate guests’ needs and ensure a seamless dining experience by attending to special requests and preferences.
  • Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.
  • Collaborate with kitchen and bar staff to ensure timely delivery of orders and maintain communication regarding menu items and availability.
  • Handle guest inquiries, concerns, and complaints professionally and effectively, seeking prompt resolution to ensure guest satisfaction.
  • Upsell additional menu items, specials, and promotions to enhance the guest experience and increase revenue.
  • Adhere to all food safety and hygiene regulations to maintain a clean and safe dining environment for guests and staff.
  • Perform opening and closing duties as assigned, including setup and breakdown of dining areas and cash handling responsibilities.

Requirements:

  • Minimum of 2 years of experience as a Server in a 5-star hotel or upscale dining establishment.
  • Outgoing personality with excellent communication and interpersonal skills.
  • Demonstrated commitment to providing exceptional customer service and exceeding guest expectations.
  • Ability to work effectively in a fast-paced environment while maintaining composure under pressure.
  • Strong attention to detail and organizational skills to prioritize tasks and manage multiple tables efficiently.
  • Knowledge of food and beverage service procedures, including familiarity with fine dining etiquette and wine service.
  • Flexible schedule availability, including evenings, weekends, and holidays, to accommodate the needs of the business.
  • Certification in food handling and responsible alcohol service (e.g., ServSafe) preferred.
  • High school diploma or equivalent; additional training or certification in hospitality or related field is a plus.

Join our client’s dynamic team and contribute to the exceptional dining experiences that set this apart as a leader in luxury hospitality. Apply now to embark on a rewarding career as a Server in our esteemed establishment.🎊We are an equalopportunity employer committed to diversity and inclusion in the workplace.

We celebrate diversity and are dedicated to creating an inclusive environment for all employees. ⚡