Sales & Customer Executive
Job Description
We are looking for a proactive and customer-focused Sales and Customer Executive to join a dynamic team in the insurance industry. The ideal candidate will provide top-tier customer service while managing client inquiries efficiently and professionally.
Job responsibilities and duties:
- Provide first-line insurance customer support
- Handling of incoming calls and emails in the most professional and efficient way in line with the company’s standards
- Working closely with other internal departments in resolving customer queries
- Issuing and sending client documentation
Qualifications and skills:
- Advanced level of education
- Fluency in written and spoken Maltese and English
- Be computer literate and familiar with Microsoft Office application
- Must be outgoing and have a positive attitude together with the ability to relate well with our customers
- Be an excellent team player and work well under pressure
- Portray problem-solving skills and a strong customer-oriented attitude
- Telephone etiquette, communication and organisational skills are a must
- Experience in the following sectors is considered an asset: Insurance, Contact Centre, Customer Care
Benefits upon employment:
- A competitive salary
- Paid breaks and comfort breaks
- Motor and Home Assistance benefit
- Discounted insurance products
- On-the-job training throughout your career
After successful completion of the probation period, candidate will be entitled to:
- 1-2 days of hybrid working
- Birthday leave
- Off-peak leave
- Health insurance
- Variable salary
- Sponsorships for professional qualifications and training
If you’re passionate about delivering exceptional customer service and eager to grow in the insurance sector, this role offers a fantastic opportunity for career progression! 🚀
Refer to someone
If you know someone qualified for this position, refer them to this position by clicking here.