Room Service Servers

April 2, 2024

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Job Description

We are currently seeking experienced Room Service Servers to join our prestigious client’s team a renowned 5-star luxury hotel committed to providing exceptional service to our guests. As a Room Service Server, you will play a pivotal role in delivering an unforgettable dining experience directly to our guests’ rooms.🌟

Responsibilities:

  • Provide prompt and courteous room service to guests in accordance with hotel standards.
  • Take accurate food and beverage orders from guests, ensuring special requests and dietary restrictions are accommodated.
  • Set up and arrange dining trays and tables in guest rooms, ensuring presentation is impeccable.
  • Deliver orders to guest rooms in a timely manner, adhering to designated routes and protocols.
  • Assist with the retrieval of trays and dishes from guest rooms, maintaining cleanliness and organization.
  • Uphold the highest standards of hygiene and food safety throughout all aspects of service.
  • Anticipate guests’ needs and proactively address any concerns or requests to ensure complete satisfaction.
  • Collaborate effectively with kitchen and restaurant staff to ensure seamless delivery of orders.
  • Maintain thorough knowledge of menu items, including ingredients and preparation methods, to provide accurate recommendations and answer guest inquiries.
  • Handle cash, credit card transactions, and room charges accurately and efficiently.

Requirements:

  • Minimum of 2 years of experience as a Room Service Server in a 5-star hotel or equivalent upscale dining establishment.
  • Outgoing personality with a passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to interact confidently with guests and colleagues.
  • Strong attention to detail and organizational abilities, with the capacity to multitask in a fast-paced environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required.
  • Knowledge of food safety regulations and willingness to adhere to all health and safety guidelines.
  • Neat and professional appearance, with impeccable grooming standards.
  • High school diploma or equivalent; additional training in hospitality or food service is a plus.

If you meet the above requirements and are eager to be part of a dynamic team dedicated to delivering unparalleled hospitality, we encourage you to apply for this exciting opportunity. Join us and elevate your career in the luxury hospitality industry! 🌟🎉