French, Dutch, and German Customer Support Agents

Customer
Malta
November 9, 2024
Full Time Permanent Contract by Employer Hiring from Malta or EU Residents
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Job Description

Are you a fluent speaker of French, Dutch, or German with a passion for delivering outstanding customer service? We are looking for motivated and customer-oriented individuals to join our vibrant team in Valletta, Malta. As a Customer Support Agent, you will play a vital role in ensuring customers receive the best possible service, while working in a dynamic, multicultural environment.

Available Shifts:

  • Weekdays
  • Night shifts
  • Weekends

Key Responsibilities

  • Provide exceptional customer service through live chat and email communication.
  • Efficiently address and resolve customer inquiries and concerns.
  • Maintain up-to-date knowledge of products, services, and promotional offers.
  • Escalate complex or advanced issues to the appropriate departments.
  • Conduct initial investigations into customer concerns or complaints to ensure timely resolution.

Benefits

  • Comprehensive relocation package for successful candidates.
  • Monthly performance bonuses.

Requirements

  • Fluent in English and French, German, or Dutch.
  • Proven experience in customer support or a similar role.
  • Must hold EU citizenship.

Join a dynamic team in beautiful Malta, where you can leverage your language skills and grow your career in a customer-focused environment!

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