Automotive Product Genius

Job Description

🌟 Now Hiring: Automotive Product Genius 🌐🚗

Join our dynamic team as a Product Genius for a premier client in the automotive industry. If you’re a proactive professional with a passion for delivering exceptional customer service, we invite you to become an integral part of their team!

As a Product Genius you are to support the Sales manager with day-to-day tasks and providing detailed product knowledge to customers throughout their customer Journey.

Tasks:

• Open and close showroom and ensure both showroom and vehicles are maintained in optimum condition at all times.
• Keep abreast of the latest product information to be able to inform colleagues and clients as required.
• Ensure all dealership staff are up to date on the latest product information and that their knowledge is of a high standard.
• Offer insight into products to clients as part of the sales conversations with client advisors.
• Proactive approach to clients in the showroom and discuss product information and facts.
• Handle vehicle deliveries and providing a luxury customer journey.
• Make the necessary arrangements to check and prepare the vehicle upon the delivery to the customer and gives a thorough explanation to the customer regarding vehicle’s interior and controls.
• Explain vehicle model features to customers and conduct test drives to encourage customers to purchase the vehicle.
• Report any cleaning or maintenance work required in the showroom to ensure that the showroom is maintained as per Franchise Standards
• Ensure strict adherence to Franchise Standards and maintain oneself updated on all new vehicle model features and latest vehicle technology.
• Assist in setting up and attend to new vehicle launches and any promotional events that may be organised outside working hours from time to time.
• Attend any required training organised by the Company both locally or abroad.
• Carry out any additional duties assigned by the Brand Manager.
• Adhere strictly to Health and safety regulations and company policies together with Franchise standard requirements. 

Skills: 

• Excellent Communication
• Active Listening
• Negotiation
• Teamwork

Qualifications and Experience:

• A level standard Education
• ECDL or similar

If you meet these requirements and are ready to elevate your career, join us now for a journey of continuous growth and success. 🚀🌟

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