Job Description
We are currently seeking experienced Room Service Servers to join our prestigious client’s team a renowned 5-star luxury hotel committed to providing exceptional service to our guests. As a Room Service Server, you will play a pivotal role in delivering an unforgettable dining experience directly to our guests’ rooms.🌟
Responsibilities:
- Provide prompt and courteous room service to guests in accordance with hotel standards.
- Take accurate food and beverage orders from guests, ensuring special requests and dietary restrictions are accommodated.
- Set up and arrange dining trays and tables in guest rooms, ensuring presentation is impeccable.
- Deliver orders to guest rooms in a timely manner, adhering to designated routes and protocols.
- Assist with the retrieval of trays and dishes from guest rooms, maintaining cleanliness and organization.
- Uphold the highest standards of hygiene and food safety throughout all aspects of service.
- Anticipate guests’ needs and proactively address any concerns or requests to ensure complete satisfaction.
- Collaborate effectively with kitchen and restaurant staff to ensure seamless delivery of orders.
- Maintain thorough knowledge of menu items, including ingredients and preparation methods, to provide accurate recommendations and answer guest inquiries.
- Handle cash, credit card transactions, and room charges accurately and efficiently.
Requirements:
- Minimum of 2 years of experience as a Room Service Server in a 5-star hotel or equivalent upscale dining establishment.
- Outgoing personality with a passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to interact confidently with guests and colleagues.
- Strong attention to detail and organizational abilities, with the capacity to multitask in a fast-paced environment.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.
- Knowledge of food safety regulations and willingness to adhere to all health and safety guidelines.
- Neat and professional appearance, with impeccable grooming standards.
- High school diploma or equivalent; additional training in hospitality or food service is a plus.
If you meet the above requirements and are eager to be part of a dynamic team dedicated to delivering unparalleled hospitality, we encourage you to apply for this exciting opportunity. Join us and elevate your career in the luxury hospitality industry! 🌟🎉
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