Automotive Product Specialist

Job Description

🌟 Now Hiring: Automotive Product Specialist 🌐🚗

We are on the lookout for a Product Specialist for a top client in the automotive industry. If you’re a dynamic professional with a passion for customer service, we want you on their team!

Responsabilities:

• Owns a deep knowledge of JLR brands, products, and technology.  Ability to tell stories about JLR as a brand and its products including its heritage while assisting in vehicle launches and promotional experiences.
• Understand our clients’ needs and orientate them in the boutique and our exclusive house of brands.
• Designs a unique and exciting vehicle collection/delivery experience tailored to the client’s individual needs and characteristics the individual must make the necessary arrangements to check and prepare the vehicle upon delivery to the customer and give a thorough explanation about the vehicle maximizing this key moment of the Client’s Journey. Proposes and manages the second delivery if needed.
• Supports the Sales Executive in engaging the client through storytelling about brands, products, and technology. 
• Enhances the exclusivity and individuality of the vehicle by ensuring strict adherence to franchise standards and being updated with all vehicle technology by attending training locally/abroad and keeping up to date with the latest products.
• Communicates with the customers through our portals and collects feedback before and after delivery. Registers and updates client data. Answers and encourages client questions after vehicle collection/delivery.

We are looking for candidates who:

• Previous experience within a luxury brand environment, or relevant experience within high-end hospitality.
• Ability to make connections with clients through storytelling and discovering commonalities.
• Outstanding interpersonal and communication skills.
• Attentive and proactive with exceptional attention to detail.

If you meet these requirements and are ready to elevate your career, join us now for a journey of continuous growth and success. 🚀🌟

Refer to someone

If you know someone qualified for this position, refer them to this position by clicking here.